PRIVACY STATEMENT
Introduction
Your privacy is important to us. It is not necessary to provide any personal information when you visit the Canon U.S.A., Inc. ("Canon USA") web site, but if you do provide information as part of an ecommerce transaction or during a product related inquiry, you should know that Canon USA strives to protect your information, informs you about how your information is used, provides you with access to the information that has been collected and gives you a choice about how your information may be used in the future through our automated procedures. Canon USA takes the following steps to better protect your privacy and to help you understand how your information is used. The Statement below explains our online information practices. To make this Statement easy to find, we make it available on our homepage and on every page where our information collection practices are applicable.
Scope
This Statement covers all areas of Canon USA's web site located at www.usa.canon.com
(hereinafter referred to in this Statement as the "Site" ). The information
collection practices covered by this Statement refer to information an individual
provides to Canon USA outside of the individual's trade, business or profession
("Information"). The Site may contain hyperlinks to and from other Internet
sites, including sites belonging to affiliated Canon companies, and to Canon
USA dealers, distributors and resellers. Those sites may have different privacy
practices from the ones described here. Since this Statement applies solely
to this Site, please remember to read the privacy statements of the other
sites you visit. For more information about hyperlinks, please see the Terms
and Conditions of Use posted elsewhere on this Site.
The Information We Collect:
There are two forms of Information that Canon USA collects online: Site
Visitorship Information and Personal Information voluntarily provided to
Canon USA by Site visitors. Personal Information is collected only when Site
visitors voluntarily provide it.
Site Visitorship Information
Canon USA routinely gathers Information on Site activity, such as data on
how many people visit the Site, the pages they visit, where they come from,
how long they stay, etc. Site Visitorship Information is:
- collected on an aggregate, anonymous basis, which means no Personal Information
is associated with this data;
- gathered through the use of web server logs and cookies. A web server
log is a file where web site activity is stored. A cookie is a small piece
of information that a web site sends to a visitor's computer and which
is then stored on the visitor's hard drive. Canon USA uses cookies to track
repeat visits to its Site. Although Canon USA assigns a cookie to a visitor's
computer, it does not know who that visitor is unless that person specifically
tells us.
- used to better design our Site.
Personal Information
Personal Information is collected on
certain pages of the Site. For example, if you decide to contact Canon USA
online to ask a question, learn more about a product or register a recently
purchased product, download certain software or service applications, place
an order for products or repair service or inquire about products you may
already own, you will find that those contact forms may ask for your name,
e-mail and street address, telephone number and product type to assist us
in completing a transaction or providing you with a high level of service
and product upgrades. Canon USA may ask you to provide Personal Information,
some optional, some required, on specific pages of the Site, such as during
ecommerce transactions and while obtaining online repair estimates. The
information requested may include your name, address, e-mail address, shipping
information, phone number, product model(s) and serial number(s) and your
date(s) of purchase, credit card and/or debit card information and your
comments. Personal Information may be forwarded to a Canon USA business
unit or the appropriate Canon USA subsidiary or affiliate company that is
equipped to handle your order, inquiry or feedback. Personal Information
may also be collected by means of warranty and product registration forms,
product downloads, trade show or product demonstration registration, e-mail
and voluntary online surveys. This contact information may be used to send
follow-up e-mails and to provide product information. Personal Information
is also gathered as part of any entry for a sweepstakes, contest or other
promotion. If you choose to enter a sweepstakes or other promotion we conduct,
you will be required to submit contact information such as your name, age,
e-mail address, street address and phone number. We may also ask for additional
information which is optional and is not required to enter the promotion.
We will use the required personal information you submit to us for promotion
administration purposes, such as notification and verification of winners.
How We Use Information:
We use the Information you provide about yourself online to provide you
with information about other Canon products and promotions that may be of
interest to you. Your Information may be shared with our employees, independent
contractors, agents or other related and unrelated Canon entities and/or
business partners acting on our behalf to fulfill and/or ship an order, an
award or rebate; conduct surveys, contests or sweepstakes; collect payments
or to provide a product or service you have requested. We do not share this
information with non-Canon companies except to the extent necessary to complete
your transaction and, when we do share it, it is subject to their agreement
to treat it as confidential business information and with the understanding
that it may not be used for any purpose other than to perform their specified
function.
If you inquire about a product that Canon USA does not sell directly, we
may forward your information to a Canon USA dealer, distributor or other
reseller. Use of your information by the dealer, distributor or reseller
in that event would be governed by its own policies, not Canon USA's. Canon
USA may also provide links to dealer, distributor and reseller sites from
the Site. See our discussion above and in our Terms
and Conditions of Use about hyperlinks for further information
about such links.
We use return email addresses to answer the email we receive as well as to provide you with product and service updates, and to notify you about special promotions and offers.
We use third party job posting services to advertise job openings and to help applicants submit their resume, job application or other employment information to Canon USA. These sites are not affiliated with Canon USA and they maintain separate privacy policies that govern the transfer of your Information. Should you have any questions about the privacy practices of these companies, we recommend that you contact them directly.
In the course of growing or restructuring our business, we may purchase the assets of another company or sell the assets of our company. During these transactions, information about customers is frequently considered a business asset that is the subject of such a purchase or sale. Also, in the unlikely event that Canon USA, or substantially all of its assets are either acquired or subject to liquidation in bankruptcy, Information may be transferred as well.
We release Information when we believe release is appropriate to comply with law, to enforce or apply our Terms and Conditions of Use and other agreements, or to protect the rights, property, or safety of Canon USA, Site users or others. This includes exchanging Information with other companies and organizations for fraud protection and credit risk reduction.
Our Commitment To Data Security:
Canon U.S.A. works hard to ensure that our systems meet industry security
standards. To help prevent unauthorized access, maintain data accuracy, and
ensure the correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures to help safeguard and secure the Information
we collect online. The security of personal information you may submit in
connection with a promotion entry, survey response, and/or registration for
any feature on the Site is of the utmost concern to us, and we strive to
ensure its security on our systems. However, no data transmission over the
Internet can be guaranteed to be completely secure, we cannot guarantee the
security of any information you transmit to us, and you transmit such information
at your own risk. We will continue to assess new technology to evaluate its
ability to provide additional protection of your Information. For residents
of California, we are required in some circumstances to disclose or provide
notice in the event that certain secure databases are the subject of third
party invasion. We may do so when required, by either sending an email notification
to affected subjects, notifying major statewide media of the invasion, or
taking other appropriate measures.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that
reason, we never collect or maintain information at our Site from those we
actually know are under 13, nor does Canon USA target its website to children
under 13. Canon U.S.A. encourages parents and guardians to spend time online
with their children and to participate with them in the various interactive
activities and downloadable projects that may be available on our Site from
time to time.
Right to Change Internet Privacy Statement:
Canon U.S.A. reserves the right to change this Statement at any time. Changes
will be effective immediately upon posting on the Site. This policy was last
updated on November 1, 2005. The privacy practices of Canon USA did not change
with the last update of this Statement, nor were changes made to the substance
of the Statement.
